Times Bankcard FAQs

What is merchant services?
Merchant Services refers to a variety of financial services provided by companies to help businesses accept, process and manage payments. It covers the full range of the transactions between customers and merchants as well as the backend processing between the merchants banks and the card networks. Merchant Services for Fides Bankcard specifically refers to the tools and solutions that we provide to our merchants so they can accept credit card payments online, in-person and more. At the heart of merchant services is the relationship that exists between Merchant Service Providers like ourselves and the merchants that we work alongside.
Why is credit card processing important?
It’s crucial for the modern business to offer a robust card processing service, in today’s rapidly changing digital payments landscape, businesses must keep up with consumer demand. Offering convenient and secure payment methods will set you apart from your competitors and position your business for profits and growth. Every year, we stress the importance and growth of credit cards as a payment vehicle for consumers, and as a result, merchants have to be willing to offer the latest and greatest experiences in payment processing. The heart of our Merchant Services lies in credit card acceptance. By working with Fides Bankcard, you can accept payments from all the major credit card networks like Visa, Mastercard, American Express and Discover. But we cover the full range of international payments, contactless payments,  NFC payments, EMV chip cards, Apple Pay, Google Pay, Samsung Pay and more.
What is a POS system?
A POS (Point of Sale) system is a combination of hardware and software that allows businesses to complete sales transactions and manage various aspects of their operations. It typically includes a computer or tablet as the central device, along with peripherals such as barcode scanners, receipt printers, cash drawers, and customer-facing displays. The software component of a POS system enables businesses to process payments, track inventory, generate sales reports, manage customer data, and perform other essential functions related to sales and operations. POS systems are commonly used in retail stores, restaurants, and other businesses that involve direct customer transactions.
What is online payment processing?
Online Payments Processing is when you handle payments transactions conducted through the Internet. The Merchants use the processing system to securely transmit payment information from customers through payment gateways and processors. Businesses are able to accept payments from customers using ecommerce websites, mobile applications and online marketplaces. Merchants are able to conduct business in real-time for tracking and reconciliation purposes, so they can connect with a wider customer base.
What is a Virtual Terminal?
Virtual terminals allow businesses to accept credit card payments without the need of a physical card reader or terminal. Using a secure web-based interface, the virtual terminal is accessible through any internet-connected device like a computer or tablet, so merchants can manually enter customer payment information, including card details so they can process transactions remotely. Businesses that have high volumes in phone orders, mail orders and other online transactions where the physical card is not present. Businesses can now accept payments from customers anywhere, making it ideal for remote sales businesses that operate without a set physical location or storefront.
What is an ACH Transfer?
An ACH transfer service is a digital payment method that allows businesses and individuals to transfer funds electronically between bank accounts within the United States. ACH stands for Automated Clearing House, which is a network that facilitates the secure and efficient transfer of funds. ACH transfers are commonly used for various transactions, such as direct deposit of paychecks, bill payments, and business-to-business payments, offering a convenient and cost-effective alternative to traditional paper-based payment methods.